KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

AlarmPoint

The event notification platform for Business Service Management

86% of enterprises rate event notification and resolution process as inadequate, yet still regard it as a critical technology. The AlarmPoint approach delivers proactive information increasing IT service visibility, reducing the cost operations and service functions and transforms traditional organisations into proactive, real-time enterprises. The agility gained fuels an organisation's ability to accelerate its business performance.

AlarmPoint products transform event data into Actionable Information that is relevant, role-specific, immediately delivered and may be acted upon. The result is the consolidation of disparate systems and processes, fewer false alarms, optimised processes and rapid efficiency return. Nearly 800 global enterprises use AlarmPoint to automatically inform personnel and customers, reduce false alarms and automate remote resolution.

When events occur across IT and the business units, automating the delivery of Actionable Information dramatically increases an enterprise's agility. Regardless of where you start, the AlarmPoint products and services are designed to grow with your organisation's adoption of communications accelerated processes.

• AlarmPoint Express
  Information Delivery in a box. AlarmPoint Express is optimised for small groups looking to manage network or IT operations using an automated notification system receiving alerts on text devices.
• AlarmPoint Standard
  IT teams and small organisations use AlarmPoint Standard to automatically notify and resolve IT incidents using BlackBerry, SMS, pagers and other text-based devices. AlarmPoint Standard is ideal for automating notification, scheduling and escalation management.
• AlarmPoint Professional
  Dynamic organisations utilise AlarmPoint Professional to provide self service profile and group schedule management. AlarmPoint Professional provides sophisticated escalation and reporting capabilities ensuring remarkable process accountability.
• AlarmPoint Enterprise
  AlarmPoint Enterprise delivers a global, platform approach to the instant delivery of role-specific information. AlarmPoint Enterprise is an end to end solution spanning IT operations, IT service delivery, IT service support, Business Continuity and other functions. AlarmPoint ensures users receive real-time alerts on any continent, in any language on any mobile device through a highly available application environment

About AlarmPoint Systems

AlarmPoint Systems provides the leading Actionable Information Delivery platform for accelerating decision making, improving operational effectiveness and increasing visibility across the real-time enterprise.

This platform is used in a variety of ways, including IT Service Delivery, IT Service Support, Business Continuity, Disaster Recovery and Enterprise Messaging. Over 800 global firms, including 7 of the 10 largest global 2000, rely on AlarmPoint to help ensure the availability of their mission critical and virtualised systems, networks, applications and processes.

Illustrative facts of AlarmPoint's acceptance include:

• Customer Approved:
      o 7 of 10 largest Global 2000 Enterprises
      o 6 of 10 largest Global Banks
      o 7 of 10 largest UK Companies
• Industry Recognised:
      o Hewlett-Packard Achiever Award Winner (Top 3 partner)
      o Recognised BMC Software Partner (Top 2 partner)
      o IBM Beacon Award Winner

Further Reading

AlarmPoint Solution Brief datasheet

AlarmPoint Enterprise datasheet

AlarmPoint Professional datasheet

AlarmPoint Standard datasheet

AlarmPoint Express datasheet

AlarmPoint Product Comparison datasheet

AlarmPoint Supported Integrations datasheet

AlarmPoint Integration for BMC Service Desk Express datasheet

AlarmPoint Integration for BMC Remedy datasheet

AlarmPoint Integration for BMC CONTROL-M datasheet

Gartner - The Evolving Role of Notification in IT Operations whitepaper

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