KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

Service Desk - Asset Management and Discovery

In the typical organisation, the complexity and dynamic nature of the distributed IT environment makes it difficult to sustain visibility of resources - and even more difficult to determine their interrelationships and dependencies. Manual discovery of the IT infrastructure is not impossible, but is very cumbersome, costly, and inherently risky. The manual effort required to discover configuration items (CIs) and CI relationships with dependent end users - not to mention document and maintain IT and business service relationship and dependency mapping information - can prevent organisations from aligning IT with the business or enabling the processes recommended by the IT Infrastructure Library.

KTSL provides BMC Software's infrastructure discovery tools that auto-discovers the IT infrastructure, identifies resources for deeper collection of configuration information and application dependencies, builds relationships between IT infrastructure resources, and establishes the link from IT to people and business processes.
 

BMC Discovery

There are three levels of discovery:

BMC Foundation Discovery - Auto-discovers critical CIs
BMC Configuration Discovery - Auto-discovers detailed configurations
BMC Topology Discovery - Auto-discovers CIs and CI relationships and maps application dependencies

Further Reading

BMC Discovery Solutions datasheet

BMC Foundation Discovery datasheet

BMC Configuration Discovery datasheet

BMC Topology Discovery datasheet

Automated Discovery: The First Step to BSM Success

You will need Adobe Acrobat to view the documents on this page, which may be downloaded from Adobe's website using the following link: