KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

BMC Software Consultancy

Today's modern IT infrastructure requires careful planning, monitoring, and management. Since KTSL was formed we have worked with our business partners to successfully complete projects for customers large and small.

As well as implementing BMC Software products as part of a new system sale, KTSL's consultancy team provide a range of other services, including:

• Holiday and sickness cover for BMC Performance Manager (PATROL) and CONTROL-M system administrators
• Short and long-term placements
• Out of hours support for system administrators via our 24 x 7 service desk
• Custom Knowledge Modules for BMC Performance Manager (PATROL)
• Custom Forms and Business Rules for BMC Service Desk Express
• Version and hardware migration of BMC Remedy
• Project management (PRINCE 2, SSADM)
• ITILŪ process re-engineering

Our team of consultants are trained and BMC-certified in a wide range of BMC Software products, including:

• BMC Remedy Accredited Consultant (RAC)
• BMC Software Certified Engineer - BMC Service Desk Express Suite
• BMC Software Certified Engineer - CONTROL-M for Distributed Systems
• BMC Software Certified Engineer - PATROL Central Architecture
• BMC Software Certified Engineer - PATROL Performance Assurance
• BMC Performance Manager Portal
• BMC Support Desk Certified
• BMC PEM/PiSC
• BMC Transaction Management Application Response Timer
• BMC Configuration Management Express
• BMC Knowledge Management Express
• BMC Event Manager
• PATROL DashBoard & Visualis
• AlarmPoint

Please contact us if you would like to discuss your professional services requirements for any BMC Software product.