KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

Service Desk - Change Management

Effective change and configuration management are key ITIL® components and KTSL's tools provide full closed-loop management of the entire change process by discovering and monitoring the state of the IT environment, determining the relationships and impact of any changes on critical business services, then deploying, tracking and enforcing change processes, allowing our customers to execute changes more quickly.

BMC Remedy Change Management & BMC Service Desk Express Change Management

KTSL's change management solutions are BMC Remedy Change Management for larger enterprises and BMC Service Desk Express Change Management, which is aimed at small to medium sized organisations.

There are many factors to consider when choosing a change and configuration management tool and deciding whether you need BMC Remedy or BMC Service Desk Express will depend on your precise requirements.

KTSL's experienced service desk team will be pleased to help you make this important decision. Please contact us for more information.

Further Reading

BMC Remedy Change Management datasheet

BMC Remedy Change Management DashBoard datasheet

Effectively Managing Change across the Data Centre whitepaper

BMC Service Desk Express Change Management datasheet

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