KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

IT Systems Management - Infrastructure Management

With all the talk about Business Service Management in the media it's easy to forget that successful BSM implementations depend on a well-instrumented infrastructure that can supply relevant information about critical performance, availability and throughput issues, as well as a tight interaction with overarching configuration and change processes.

BMC Performance Manager

BMC Performance Manager monitors the base infrastructure, including servers, databases, applications and networks using a choice of agent based or agentless monitoring technologies. System events are reported to a central web based console, sent to the relevant support staff or integrated into the Service Impact Manager to allow true service modelling to be completed. BMC Performance Manager also interfaces with the CMDB to ensure that changes to the infrastructure are reflected in the service models.

BMC enables you to significantly improve IT performance and availability by:

• Using one common management method to proactively optimise your IT infrastructure throughout the lifecycle of your enterprise applications
• Implementing consistent methodology and automation of repetitive, complex and error-prone tasks
• Controlling all aspects of enterprise data management with a common toolset across mainframe, distributed and desktop environments
• Provides a direct path to Business Service Management by enabling you to proactively manage and control all enterprise applications and underlying IT infrastructure components from a business service perspective

KTSL's experienced infrastructure management team will be pleased to discuss your requirements with you. Please contact us for more information.

Further Reading

BMC Performance Manager for Servers datasheet

BMC Performance Manager Express datasheet

Manage Active Directory whitepaper

Success Story: LogicaCMG

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