KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

KTSL IT Support Services

Whether it's supporting your existing IT Department or acting as your IT Department, KTSL is able to offer unbeatable IT support to your business. Building on over ten years experience of providing and supporting IT systems management solutions, KTSL is pleased to offer a range of professional IT Support Services to small and medium sized businesses in Wiltshire and the surrounding area.

Support Services

Supporting your business means offering IT assistance and advice that best benefits you and your company. Each client is given a dedicated account manager to ensure your needs are always being met and exceeded. We use industry-leading tools to monitor and report on the performance and reliability of your IT systems. This is backed up by an integrated helpdesk system for support call management and also for configuration management, ensuring that we always have up to date knowledge of your environment.

Focus On Your Business

Most problems can be fixed remotely either by telephone or by using the dial-in facility, allowing you to focus on your business and not waste valuable time with IT problems.

Fast Response Time

With fully qualified engineers only a phone call away, KTSL will have your system up and running again in moments. In cases that require an on-site visit, an engineer can be at your desk in as little as two hours.

Jargon Free

Professional yet personable, KTSL is based on the belief that our engineers need to be real people. While their professional capabilities are commendable, they must also have the ability to speak in jargon free English. Our recruiting process takes months because we simply will not settle for less than the perfect combination of ability and personality.

100% Client Retention

With a 100% client retention rate and a majority of new clients referred by existing customers, our service speaks for itself.

Extensive Knowledge

From leading financial, accounting and call centres to top telecoms and outsourcers, KTSL engineers have an extensive knowledge base, ensuring they always understand your business and your bespoke IT requirements.

Graph showing average monthly availability.

KTSL Services

Wide Coverage

KTSL's extensive experience means that we can support your business, irrespective of the mix of hardware and applications.