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KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK
Tel:
0845 034 8000
KTSL Knowledge Modules
KTSL has developed many specialist Knowledge Modules that add value to our customers' investment in BMC PATROL and BMC Performance Manager. We are pleased to work with our customers to design KMs that monitor bespoke applications.
Please take a look at the following list of recent KMs to see if there's anything of interest. Alternatively, please contact us if you'd like to discuss a particular requirement.
KT Service Level Agreement Alert KM
Monitor your applications and services running on your critical server’s real time and be alerted to any breach of SLA thresholds as they happen. You can specify your own contracted threshold values, alerts to service or application downs, or alert only when the value falls below the SLA threshold. Additionally, you can produce daily, weekly, monthly and annual reports to backup your claims of availability to your customer or management.
KT PATROL Reports KM
Select PATROL parameter(s) and chosen history periods to produce a report file that can be read in to Microsoft Excel and produce multi-lined graphs giving you visual trends of your systems resources. You can select one or multiple parameters and select how many history points to include in the report.
KT PATROLight Plug-In
PATROLight is a visual display add-on for the PATROL Console that provides a visual status of the PATROL environment. The display unit is controlled via RS232 serial communications allowing it to be situated away from the console workstation, removing the need for operators to watch the console screen continuously. The display is updated in real time whenever a state change occurs on any Agent connected to the console.
KT MS Cluster Monitor
Monitor your MS Cluster environment in real time and get first alerts when “TOTAL FAIL OVER,” “PARTIAL ONLINE” and “FULLY ONLINE” conditions occur. During “FAIL OVER” conditions you can quickly view which resources are not “ONLINE” or in the act of “FAILING OVER”. Additionally, you have access to quick views of the overall status and the ownership of all Groups.
KT Seagate Backup Exec Monitor
Automate the time consuming task of checking the backup logs from your daily backups. With BKEXEC KM, you can pre-program a daily routine at a predefined time to check the latest log files for “SUCCESSFUL”, “FAILED”, “IMCOMPLETE” and “NO LOG FILE” conditions. Additionally, you have access to quick views of the contents of the latest log file, a summary report of the latest log file, the filename of the latest log file and how many “OPERATIONS,””VERIFIES” and “SKIPPED FILES” were performed.
KT Node Alive Monitor
NODE_ALIVE monitors the availability of network node devices such as workstations, routers, hubs, switches, network printers and desktop systems. By using real time heartbeats, the KM can help users to diagnose network problems, system unavailability and unstable topology. Additionally, by setting predefined thresholds, you can be alerted to poor system response times that might lead to SLA breaches.
KT PATROL State of Alerts and Alarms Report
Can’t remember what alarm thresholds you have set? Just about to undertake a PATROL upgrade and have no documentation with regards the thresholds and alarm values? The Knowledge Module for the Status of Alerts and Alarms enables you to produce a report that shows, for every monitored parameter you choose, the present value of each of the alert and alarm ranges, and a history of any changes to those values.
KT Software Inventory Report
This is a powerful utility that will discover software packages installed on your systems based on rules governed by a dictionary file. Use the central dictionary of known software or create a custom dictionary specific to your needs. You can flag out-of-date or non-approved software, request further information on an individual executable file and generate a full software listing report.
KT Log Search Utility
A PATROL KM to monitor specified log files and search for specific words, phrases or strings, and alarm if a match is found. An example may be a regularly updated log file such as a batch job output or backup log file, where you wish to be alerted if the text contains the word ERROR.
KT PATROL Blackout KM
This is a simple KM to “hide” the state change of a single object (application instance) from the PATROL Console, thus preventing any alarm conditions and recovery actions from being executed.
An example maybe an NT service that has automatic restart applied as a recovery action, but you wish to stop this service at night via a script to allow a backup to take place. As soon as you manually stop the service, PATROL will go into alarm and restart it! With Blackout, PATROL does not see the state change of the service, which means that it does not go into alarm and restart it, allowing a successful backup to take place.
KT Lotus Notes Availability Monitor
A specific KM tailored to producing Availability statistics for Lotus
Notes servers.
The KM will produce a report showing the availability of the Notes
Server UP parameter based on criteria enter by the end user when the report
was initiated.
KT Hardware Inventory for NT
This KM allows system administrators to perform full hardware auditing on any chosen computer and produce a full listing report. Features include: CPU(s) detection and speed rating, physical memory, pagefile sizing, disk drives and usage, network adaptors, BIOS version, video adaptors, operating System and Service Packs, automated or on-demand inventory options.
KT NT Event Search Utility
EV_SEARCH KM – A basic KM to query the NT Event Logs (by type, either APPS, SEC or SYS) and search for a particular source or string match. Once the log has been queried, then discovers if any entries are of the class W for warning or E for error, and if so, set the instance to a warning or alarm state.
KT Disaster Recovery Alert
This is a sophisticated KM to monitor the Disaster Recovery (DR) environment of a bespoke fail-over system or solution. The KM will check for the presence of all required modules, software and resources to support a successful fail-over transition. An alarm will be raised if the KM discovers any inconsistencies.
KT Alarm KM
A PATROL Knowledge Module to monitor its own agents alarms alerts. Configured
Agents (clients) will send all alarms and / or warnings to a central
Agent known as the “Manager,” which processes the data and
forwards the alert via email and / or network messaging to interested
parties. The Knowledge Module provides the following features:
- Monitors all agents and their alarms
- Provides a central alarm repository
- User-defined filtering
- Facilitates automated sending of email messages to alert interested parties
- Additional network messaging can be configured
- View all received alarms from the enterprise in one central log
KT Intelligent Process Monitor
A sophisticated KM to monitor live processes and determine, according to a rule set, the applicability of the process and whether it is a rogue process, dormant, etc. A process can be identified according to general or specific criteria and determine whether a process can be terminated according to criteria such as memory usage or time the process has been dormant. Corrective action can be taken to terminate or spawn additional processes.
KT PATROL for Alexandria
A PATROL KM which supports all of the usual PATROL functionality such as alert management and automated recovery actions that can be customised for particular site requirements. Features include: Automatically discovers if there is an installation of ALEX on the host, creates an icon for the ALEX installation on each host, creates an icon of each tape library in the PATROL main map, monitors and displays the status of each ALEX server, monitors and displays each ALEX demon running on each host, provides statistical information of ALEX media, including alarm thresholds can be set on parameters such as corrupt media or available media, monitors the ALEX job scheduler with early warning of failed backups with menu commands to view next day schedule, monitors ALEX stacks to provide statistical information of total, successful and failed stacks, with Menu commands to view details of stacks, monitors the ALEX Messages log file, raises alerts if any ‘FAILURE’ ‘ERROR’, ‘FAULT’ occur and monitors size of log file, monitors all ALEX configured tape libraries and displays the devices in each library, displays the media volume serial number mounted on devices, provides menu options to perform ALEX commands such as ‘mount a cleaning tape’ or ‘reserve device’.
KT PATROL for AS/400 (I-Series)
This is a PATROL Knowledge Module and Agent to monitor selective components of your AS/400 systems. This has been developed to be reliable, flexible and fully configurable. It is an autonomous AS/400 instance monitoring solution that can also be utilised in a Command Post environment.
Features include: Message Queue Monitoring, Message Suppression, Automated Replies and/or Recovery Actions, Hardware Error Log Monitoring, Hardware and Software Inventory. Health Checks include: Disk Utilisation by ASP, CPU Utilisation by System and by Job, System Tasks and Subsystems, Active Jobs, Jobs Held or on Message-Wait, Job Queues, Distribution Queues, Network Servers, Lines, Controllers and Devices
KT PATROL for Brocade
Fibre Switches
This Knowledge Module has been developed for the Brocade “Silkworm”
fibre switch commonly found embedded within SAN systems. This KM monitors
the health and operational status of the fibre switch using SNMP. Simply
add any number of fibre switches to the KM by supplying its current port
configuration (usage) and PATROL will alert to any changes to that configuration,
status change of any ports and monitoring sensors (fans, PSU, and temperature).
Features include:
Operational status of: The Switch, all Ports, available (Free) Ports, SNMP Connectivity
Physical status of: All Ports Sensor monitoring status of: Power Supply
Units (PSU), fans, and temperature.
Menu options to: Add, Modify or Delete a switch
KT PATROL RDB Monitor
A PATROL Knowledge Module and Agent to monitor selective components of
your RDB Database systems. This has been developed to be reliable, flexible
and fully configurable.
KT Rogue Process KM
A PATROL Knowledge Module to define and monitor processes beyond the scope of the standard PATROL NT_PROCESSES KM. Often, processes that have started on a machine do not finish cleanly. This KM allows the user to define which processes to monitor and the criteria that defines them as no longer useful, either through the length of time they have been running or the memory usage of the process. The KM will then either alert the user to the fact that the process is now considered a “rogue” or will attempt to kill the process. Features include: User defined pattern matching for processes, multiple patterns, alerts to ‘rogue’ processes, alerts to processes that cannot be killed, report the number of currently running processes that match criteria, reports the current status of each matching process, time running and memory in use, option to kill process on demand.
KT Billing Report
An application for PATROL that reports on a number of key metrics that are considered a reflection of usage and therefore chargeable cost. This will report on individual metrics and determine individual costs and total cost of using an application. Typical parameters used are network activity, CPU usage and disk activity.
KT Port Activity Monitor
An application that can monitor the cumulative amount of data associated with an individual hardware port. This is reported as input, output and sum of them both. The metrics are reported across all ports and across all machines. This information can be used to apportion a cost against the usage of an individual port.
KT Database Alive Monitor
Monitors databases such as Oracle and SQL Server for availability.
KT Database Tablespace
Batch Monitor
Monitors databases such as Oracle and SQL Server for tablespace usage.
KT Security Monitor
Monitors your computers and can detect when a series of machines disappear and can alarm you while it is happening.
KT User Quota Control
Monitors the space used by an individual and warns when a user gets near their allocation. In addition, it will stop the user if the limit is reached.
KT Detailed NT Inventory
Detailed info regarding executables loaded as an inventory and audit record.
KT WAP Monitor
Determines whether the WAP service is up and running.
KT ChangeManager KM
This KM delivers automated monitoring and management support for BMC’s ChangeManager for Oracle and Sybase products.
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