KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

Mobile Access to ITILŪ Processes

KTSL is pleased to partner with Vettro to provide mobile access to ITIL processes.

V360 for BMC Remedy provides instant, on-demand mobile access to the processes that drive your support business, bringing all of the information and tools that your workforce needs together in one place, irrespective of where that data resides.

V360 for BMC Remedy runs on BlackBerry and Windows Mobile devices. Offline capabilities enable users to continue working even when outside of network coverage, with all data queued for automatic transmission as soon as a signal is available.

Benefits include:

• Proactive IT Incident and Problem Management: V360 increases complaint use of BMC Remedy with immediate & complete information capture
• Unified Service Level Management: V360 gives IT managers the ability to constantly monitor incident and change queues and to reassign or reprioritise from anywhere, thus improving SLA levels
• Closed Loop Client Management: V360 increases user satisfaction by immediate processing of steps that often stall completion, i.e. change approvals
• Data Centre Optimisation: V360 enhances the accuracy of CI data
• Compliance: V360 provides for immediate & complete recording of updates to incidents, change requests, work logs and configuration items

Free 30 Day Trial (Including a BlackBerry)

Please complete the form to apply for a free 30 day trial.

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Further Reading

Vettro 360 for BMC Remedy datasheet

Generic Vettro 360 datasheet

About Vettro

Vettro is the preferred mobile application provider of Global 2000 businesses. Geared to the execution-oriented needs of today's mobile worker, the award winning Vettro 360 suite of applications make it easy for workers to do a better job faster, wherever they are. Backed by premier carrier, device, and Independent Software Vendor partners, Vettro 's suite of mobile applications keeps field service, IT helpdesk, pickup and delivery, and sales workers stay productive at close to 300 leading enterprises including Travelex, Centrica, Hitachi Data Syatems, Bell Mobility, BostonCoach, Carillion, Carey Limousines, Cigna, Clemson University, Cytyc, General Electric, Honeywell, Mac-Gray, SuperShuttle, and YRC Worldwide. For more information, visit www.vettro.com.