KTSL provide ongoing administration of your BMC solution once it has been implemented. 

To do this we use the best practice of methodology for BMC architecture, implementation, and management, assuring predictable and reliable services.  You receive access to a team of highly skilled ITSM experts, dedicated to your account that will monitor your systems and solve potential problems. KTSL provides a strategic method for improved effective and efficient support, inclusive of production support and life cycle build/maintenance activities.

Managed Services Solutions

In the basic solution: You own and host the applications, KTSL provides remote support.

In the hosted solution: You own the application, KTSL provides hosting and remote support.

In the Software-as-a-Service (SaaS) solution: KTSL owns, hosts and remotely supports the application.

KTSL's Managed Services provides your organisation with:

Complete IT environment management that reduces complexity risk

A lower Total Cost of Ownership

A predictable monthly cost

Time for your IT resources to focus on core business needs

Extended support and skills from a Customer Support Team