KTSL Limited
PO Box 2637 Corsham
Wiltshire
SN13 0ZQ
UK

Tel: 0845 034 8000

KTSL Training Services

KTSL Education and Training Programmes are designed to increase your knowledge of our products and technology. Our aim is to help you to gain a rapid return on your investment to ensure that you realise the productivity gains that our technology provides. This is achieved by employing an interactive learning approach, which has proved to be highly successful in delivering the essential skills to enable the use of our products in your environment.

Please contact us for more information about any of the the following courses:

Airport Simulation - BSM International

BSM International has been designed to provide an understanding of IT Service Management processes and functions. This workshop will use simulation and experiential learning to give the student a better understanding of the process requirements that underpin a successful enterprise management or business impact management implementation. At the conclusion of the one-day training, each student will have a better understanding of how ITIL® best practices will help with the service management needs of their organisations.

Click here to see an introductory movie clip.

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ITIL^® Foundation Training

ITIL^® Foundation Training introduces the concept of IT Service Management (ITSM) and a framework for identifying and interrelating the various processes involved to deliver, measure and improve IT services to the user communities.

Base Reporting for BMC Performance Manager Training

This course is intended for IT professionals who are responsible for the administration of Base Reporting for BMC Performance Manager. The course covers product installation, administration and usage of Base Reporting for BMC Performance Manager.

BMC Performance Manager - Computer Based Training

The BMC Performance Manager Central Computer-based training (CBT) course is an introductory course designed to teach basic concepts and familiarise the student with the functionality of BMC Performance Manager Central. This CBT will take approximately 6 hours to complete.

BMC Performance Manager Express Training

This course will cover the fundamentals of BMC Performance Manager Express including a discussion of the Architecture, user level interfaces, configuration, installation, and administrative level management tools.

BMC Performance Manager for Oracle Training

BMC Performance Manager for SAP Solutions Training

This course is an introductory course designed to teach basic concepts and familiarise the student with the functionality of the product.

BMC Performance Manager I Training

This course is an introductory course designed to teach basic concepts and familiarise the student with the functionality of the product.

BMC Performance Manager II Training

This course is designed to present the best practices for implementing BMC Performance Manager in an enterprise environment.

BMC Performance Manager III Training

This is a windows based advanced topic course designed for experienced systems administrators, BMC Performance Manager administrators or BMC Performance Manager developers. It discusses implementation issues regarding installing BMC Performance Manager in a heterogeneous environment, as well as advanced topics like failover, replication, and creation of RTServer Clouds, defining Cost Based Message Routing, configuring RTServers cross a subnet and behind a firewall.

BMC Performance Manager Scripting Language - Part 1 Training

This course introduces the scripting language used by BMC Performance Manager, enabling the student to write their own Knowledge Modules to monitor locally developed applications and those without a commercially available Knowledge Module.

BMC Performance Manager Scripting Language - Part 2 Training

This course is designed for experienced PSL programmers who will be doing extensive PSL coding and wish to delve deeper into the functions offered by the PSL language. The course builds on the topics covered in the "Part 1" course.

SLM Express Training

This course is an introductory course designed to teach basic concepts and familiarise the student with the functionality of the product. The course is for IT professionals who are responsible for installing and configuring SLM Express.

CONTROL-M^®/Enterprise Manager Training

The objective of this course is to provide a comprehensive understanding of CONTROL-M/Enterprise Manager, teaching how to schedule using the product.

CONTROL-M^®/Enterprise Manager Delta Training

This class is based on the Control M/Enterprise Manager class but it aimed at those who already know Control M 500, and focuses only on those aspects of the product which have changed.

CONTROL-M^®/Enterprise Manager Configuration & Administration Training

This course provides instruction and hands-on practice in the setup, administration and customisation options of the CONTROL/M Enterprise Manager, CONTROL/M Server, and CONTROL-M Agents.

CONTROL-M^®/Enterprise Manager Scheduling I Training

This course is an introductory course designed to teach basic concepts and familiarise the student with the functionality of the product. The course is for IT professionals who are responsible for using CONTROL-M products to monitor and manage a production environment.

CONTROL-M^®/Enterprise Manager Scheduling II Training

This class is designed for students who have completed the CONTROL-M/Enterprise Manager (CONTROL-M/EM) Scheduling I class, who need more advanced enterprise production management skills. This course builds on the concepts and skills covered in the Scheduling I class.

CONTROL-M^® Operator - Web Based Training

The CONTROL-M/Enterprise Manager Operator tutorial is designed to provide Batch Operators with the knowledge and skills they require to monitor and manage job execution in a dynamic production environment.