Take a test drive of Remedy 9 with SmartIT, MyIT and Virtual Agent
Your free Remedy trial environment does not expire and also includes:
- Smart IT – a beautiful interface that sets a new standard for the modern workplace
- MyIT – a modern, mobile, self-service app for your business users
- Virtual Agent – virtual and live chat for fast problem resolution
- 25 tutorial videos to help you explore Remedy functionality
BMC digital IT powers 82% of Fortune 500 companies
Why KTSL?
As BMC Software’s longest serving UK partner we are able to draw on a wealth of experience to provide our customers with the best possible support for their BMC Software tools.
Digital Transformation
At KTSL we want to help you to take full advantage of new technology to drive your adoption of digital services. The end result is a digitally connected business combining people, data, processes and infrastructure.
A digitally connected business creates:
Exclusive Value-Adds for BMC Solutions
By working with partners whose products extend BMC Software’s tools we can add significantly more value to our customers’ technology investments.
BMC Remedy
Workflow Studio
This software is designed to automate migration of objects between server environments, facilitate performance improvement and enable Administrators to troubleshoot and better understand their applications.
BMC Remedy
ShareRemedy
ShareRemedy is a flexible, innovative platform from KTSL. It allows you to create flexible integrations between BMC ITSM and SharePoint, that don’t compromise your intranet branding. `
BMC Remedy
Reimagine
We have built a framework to provision and build web, mobile and tablet applications and pages against Remedy and other enterprise systems (such as Salesforce and SAP) `
Case Studies
KTSL offer Professional Services to implement, deliver and support a range of the products from BMC with specific expertise around the BMC Service Management Portfolio. A range of case studies are below.
Challenges : To merge multiple region based catalogues in disparate systems into one global BMC Remedy instance.
Challenges : Managing customisation , Integrations into 3rd party systems, Data Migration and third party development.
Challenges : Integrating Remedy On Demand (ROD) MYIT with On Premise ITSM using the hybrid agent. ‘
News & Events
BMC Discovery User Group Event 2018 Update
KTSL and BMC Software were delighted to host another successful BMC Discovery User Group last week in Winnersh. Exciting to see the solution continuing to develop, innovate and further increase the value to customers. We would like to thank all who a [...]
BMC European Partner event – Madrid May 2018
KTSL will be attending the BMC partner event where we’ll get the opportunity to espouse about the broader range of services and capabilities we have following the merger with other partners and BMC alike. It’s a good opportunity to meet senior BMC ma [...]
Join KTSL at BMC Discovery User Group UK & Ireland on May 15, 2018
Join your industry peers and BMC Product experts at the UK and Ireland BMC Discovery User Group on Tuesday May 15. This half-day event will provide you with valuable insights into the latest and upcoming product functionality. Meet with other custome [...]
