We have one simple goal

Improve the service, productivity, and automation experience for you and your customers.

We can help you analyse faster, scale better and unlock capacity within your business.

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Integrate. Automate. Innovate

We start by understanding how you operate today and how we can help you transform your service.

Identifying where we can add the best value and deliver measurable results.
Looking at how to integrate, automate and innovate across either your existing toolset
or by leveraging the right partner technologies and our own innovation.

Our solution areas

Service
Transformation

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Service
Transformation

  • Service Management
  • Analytics and Insight
  • CMDB
  • Catalogue
  • Process Definition

Infrastructure, App
Platform Management

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Infrastructure, App
Platform Management

  • Monitoring
  • Orchestration
  • Discovery
  • Capacity Management
  • IT Operations
  • Integrate into RPA

Employee & Customer
Experience

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Employee & Customer
Experience

  • Chatbot
  • Mobility
  • Self-Service
  • Service Management
  • Enterprise Service Management

Workload & Workflow
Automation &
Improvement

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Workload & Workflow
Automation &
Improvement

  • Scheduling
  • Automation
  • IT Operations

At KTSL we have over 20 years of experience with over 180 global customers to help create, improve and deliver solutions that identify and add real value.

Specialists in everything Service Management we deliver innovative solutions across large enterprises.

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Our Partners

Our Product Partners

As BMC Software’s longest serving UK partner we are able to draw on a wealth of experience to provide our customers with the best possible support for their BMC Software tools.
We are a main partner with Jitterbit within the UK and Europe. With certified consultants in delivery, we can help you get the best out of middleware with the right integration strategy.
Working with 4ME we can offer Service Management tooling regardless of your size or ITIL maturity. A quick to implement and easy to maintain solution for any size of IT operation.
Pagerduty offers major incident and event management. As a certified reseller and an integration partner we can make Pagerduty work with your existing tooling.
NCL partner with us to provide a Managed Detection & Response (MDR) service through a dedicated SOC. Cyber attacks are becoming more complex and subtle, to stay ahead of cyber threats you need the right technology, skill set, and knowledge.

Our Delivery Partners

TekWurx provide the UControl solution for CMDB Service Mapping and help to augment our Discovery team.
Our partners within the South African region, helping to deploy our own IP solutions and also provide additional resources across everything BMC.
We have worked with Cadmium for many years. They help to deliver our services across Europe providing additional skills in the BMC Helix product set.

Just some of our valued customers