Why KTSL?
As BMC Software’s longest serving UK partner we are able to draw on a wealth of experience to provide our customers with the best possible support for their BMC Software tools.
Digital Transformation
At KTSL we want to help you to take full advantage of new technology to drive your adoption of digital services. The end result is a digitally connected business combining people, data, processes and infrastructure.
A digitally connected business creates:
Case Studies
KTSL offer Professional Services to implement, deliver and support a range of the products from BMC with specific expertise around the BMC Service Management Portfolio. A range of case studies are below.
Challenges : To merge multiple region based catalogues in disparate systems into one global BMC Remedy instance.
Challenges : Managing customisation , Integrations into 3rd party systems, Data Migration and third party development.
Challenges : Integrating Remedy On Demand (ROD) MYIT with On Premise ITSM using the hybrid agent. ‘
News & Events
Artificial Intelligence in ITSM
The real demand for Artificial Intelligence in ITSM Artificial Intelligence is one of those IT buzzwords. Like SaaS or the Internet of Things, it can feel like something to be dropped into conversation rather than actually implemented by businesses. [...]
IT Self Service in the 21st Century – start of a journey
At this year’s itSMF Conference in Dublin in September AIB will be speaking about how they have launched a new service catalogue and will detail its positive impact on their business. Changes made by AIB included the introduction of additional automa [...]
New Position Available – Finance & Sales Support Assistant
Finance & Sales Support Assistant Location: Corsham Salary: Up to £25,000 + Benefits Full Time, Permanent KTSL is BMC Software’s longest-serving UK reseller and a trusted long-term advisor to over 180 organisations in both private and public sect [...]