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Take a test drive of Remedy 9 with SmartIT, MyIT and Virtual Agent

Your free Remedy trial environment does not expire and also includes:

  • Smart IT – a beautiful interface that sets a new standard for the modern workplace
  • MyIT – a modern, mobile, self-service app for your business users
  • Virtual Agent – virtual and live chat for fast problem resolution
  • 25 tutorial videos to help you explore Remedy functionality

BMC digital IT powers 82% of Fortune 500 companies

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Why KTSL?


As BMC Software’s longest serving UK partner we are able to draw on a wealth of experience to provide our customers with the best possible support for their BMC Software tools.

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BMC consultants

Digital Transformation


At KTSL we want to help you to take full advantage of new technology to drive your adoption of digital services. The end result is a digitally connected business combining people, data, processes and infrastructure.

A digitally connected business creates:

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Exclusive Value-Adds for BMC Solutions


By working with partners whose products extend BMC Software’s tools we can add significantly more value to our customers’ technology investments.

BMC Remedy

Workflow Studio

This software is designed to automate migration of objects between server environments, facilitate performance improvement and enable Administrators to troubleshoot and better understand their applications.

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BMC Remedy

ShareRemedy

ShareRemedy is a flexible, innovative platform from KTSL. It allows you to create flexible integrations between BMC ITSM and SharePoint, that don’t compromise your intranet branding.                                                                           `

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BMC Remedy

Reimagine

We have built a framework to provision and build web, mobile and tablet applications and pages against Remedy and other enterprise systems (such as Salesforce and SAP)                                                                                                  `

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Case Studies


KTSL offer Professional Services to implement, deliver and support a range of the products from BMC with specific expertise around the BMC Service Management Portfolio. A range of case studies are below.

News & Events

KTSL at BMC Exchange 2017

KTSL were proud sponsors of BMC Exchange 2017 held in London last week. The event was well attended and we had many interesting conversations with customers on our stand. In our opinion, the highlights were: * The growth of Multi-Cloud and how BMC ca [...]

KTSL Enable Digital Business

At this year’s Digital Impact Awards, Unilever were recognised as Bronze winners in the Best Digital Employee Communication category.  This was for their Business Support Centre solution.  The solution was built by KTSL on top of our Reimagine platfo [...]

BMC Exchange 2017

Join KTSL at BMC Exchange 2017 on 14th November 2017 in London. KTSL will sponsor BMC Exchange again and look forward to meeting existing and future customers at the event. This year the buzz is around Bots and Conversational Service Management. On t [...]

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