In this new article by Rob Enderle on ITBusinessEdge.com he argues that BMC Software has re-imagined IT and become more Apple-like.
“One of the interesting things I observed over the last decade was how much better Apple support seemed to be from the standpoint of the user, compared to the kind of support most Windows users got. This had little to do with Microsoft or Apple and everything to do with how most of the IT shops I followed dealt with Apple users before BYOD became a craze. BMC has apparently taken the core concepts from this Apple support model and updated them with current thinking and technology to give everyone, even Apple users, a better IT experience. BMC is calling this new IT. I’m calling it revolutionary.”