BMC Track-It! Is a fully integrated IT Help Desk and Asset Management solution aimed at the small to mid-sized organisation. BMC Track-It! Is affordable, easy to use and rapid to deploy right out of the box.
With BMC Track-It! you will provide outstanding support and take control of your IT assets (in next to no time).
BMC Track-It! is used in over 50,000 organisations as their core help desk ticketing system with over 280,000 user licenses deployed, making it the worlds leading ticketing system. They are also benefiting from robust asset management, on-the-go mobile access, web-based self-service and PC migration capabilities, which makes Track-It! extremely cost-effective.
BMC Track-It! features & functionality
- Incident and Problem Management
- Change Management
- Asset Inventory
- Knowledge Management
- Software Licence Management
- Dashboards and Analytics