The goal for Tekwurx uControl is simple: To help our customers continuously discover all known and unknown assets within their IT estate and populate their CMDB with trusted, high-quality CI data.
While the goal may sound simple, most organisations that we engage with have similar challenges:
- How do we understand what our asset baseline is?
- How do we keep Helix Discovery dynamically up to date with IP ranges?
- How can we make Helix Discovery discover what it doesn’t know about?
- How do we identify & quickly remediate discovery issues?
Tekwurx uControl automatically tracks discovery issues, identifies gaps in data, finds issues affecting data collection and correlates discovered and non-discovered CIs to ensure you can trust your configuration data.
Tekwurx uControl integrates disparate data sources to drive value from your existing investments. Out of the box integrations to Helix Discovery include CSV files, JDBC, API and ServiceNow.
The application models created with Tekwurx uControl use a rule-based approach to identify service components from both discovered and non-discovered CI data. The rules automatically create actionable alerts to identify changes, possible root causes and suggested related components.