Create a Single Pane of glass
Once the systems are connected it’s also important to be able to gives users one place to update and management one place to visualise what is happening
We can provide interfaces and dashboards which sit on top of the integrations to make this straight forward to use and consume. Simplicity is key to encouraging the business to engage in using service management. If I can go to one place and get what I need straight away then I am going to go back use it again. This can be achieved through visualisation, integration and automation.